Welcome to the website of TDL Disability Support, owned and operated by TDL Disability Support Provider. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully, as they affect your legal rights and govern your use of our services.
- Company Information
- Business Name: TDL Disability Support Provider
- Website Name: TDL Disability Support
- Contact Email: contact@tdldisability.com.au
- Business Address: 16A Robbins Circuit, Williamstown North, VIC
For inquiries about our services or these terms, please contact us at the email address provided above.
- Acceptance of Terms
By accessing and using this website, you agree to abide by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our website or services.
- Services Provided
TDL Disability Support offers a range of NDIS disability support services designed for elderly caregivers of adult children with disabilities and parents of young children with disabilities. Our services include, but are not limited to, assistance with daily living activities, community engagement, support coordination, complex support, life skills development, home maintenance, and personal care.
All services are provided in accordance with Australian NDIS guidelines and are tailored to meet individual needs and NDIS plan specifications.
- Eligibility and Registration
To access certain services, you may be required to provide accurate personal information, including but not limited to your name, contact information, and NDIS-related details. You warrant that:
- You are at least 18 years old.
- All information provided by you is accurate, complete, and up to date.
- You have the legal authority to engage our services.
We reserve the right to decline service or terminate your access to our services at our sole discretion if any information provided is found to be inaccurate or misleading.
- Fees and Payment Terms
Fees for our services will be outlined in service agreements between you and TDL Disability Support Provider and may be subject to NDIS funding eligibility and approvals. Payments are due as specified in the agreement and may be required upfront or in installments.
Failure to pay for services as agreed may result in suspension of services until payment is received. Refunds will be subject to our refund policy as stated in the service agreement.
- Privacy and Data Protection
We value your privacy and handle all personal data in compliance with GDPR and relevant Australian privacy laws. Our Privacy Policy details how we collect, use, and protect your information. By using our services, you consent to the collection and use of your data as outlined in the Privacy Policy.
- Use of the Website
You agree to use our website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit the use of this website by any third party. Prohibited behaviors include:
- Transmitting offensive or objectionable material
- Attempting to interfere with the website’s functionality
- Misusing the website for fraudulent purposes
- Breaching any applicable laws or regulations
- Intellectual Property Rights
All content, designs, logos, trademarks, and intellectual property on this website are the property of TDL Disability Support Provider or its licensors. You may not reproduce, distribute, modify, or otherwise exploit this material without prior written consent.
- Disclaimer of Warranties and Limitation of Liability
9.1 No Warranty
Our website and services are provided “as is” without warranty of any kind, either expressed or implied. While we aim to provide reliable and accurate information, we do not guarantee the completeness, accuracy, or availability of our services and materials.
9.2 Limitation of Liability
To the fullest extent permitted by law, TDL Disability Support Provider shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of the website or services, even if advised of such damages. Our liability for direct damages shall be limited to the amount paid by you for the specific services provided.
- Third-Party Links and Content
Our website may contain links to third-party websites or resources. These links are provided for your convenience only, and TDL Disability Support Provider is not responsible for the content, products, or services offered by third-party sites. Access to these sites is at your own risk, and you should review their terms and privacy policies.
- Service Modifications and Termination
TDL Disability Support Provider reserves the right to modify, suspend, or terminate any part of our website or services at any time without notice. You acknowledge that we shall not be liable to you or any third party for any modification or termination of service.
- Indemnification
You agree to indemnify, defend, and hold harmless TDL Disability Support Provider and its employees, contractors, agents, and affiliates from and against any claims, liabilities, damages, losses, or expenses, including legal fees, arising out of or in connection with your use of our website or services, or your violation of these Terms and Conditions.
- Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising under these terms will be resolved exclusively in the courts of Victoria.
- Changes to Terms and Conditions
We may revise these Terms and Conditions from time to time to reflect changes in our services or legal requirements. The latest version of these terms will be available on our website, and continued use of the website after any changes constitutes your acceptance of the updated terms.
- Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: contact@tdldisability.com.au
- Address: 16A Robbins Circuit, Williamstown North, VIC